Customer Feedback Management System for Restaurants
We offer a host of customizations for the restaurant owner in designing the feedback queries. And, Do we stop there? Of course not. We offer our analytics and insight report based on the customer feedback and provide an actionable item which will help the owner increase the revenue.
Restaurant is one of the most frequented places by almost all of us. And, this is one business, which is opened most frequently in a city; and CLOSED as well. Which restaurant owner will not like to offer delicious food? Which of these owners will not like to offer good services to their customers? We reckon, ALL. Then, why are these restaurants getting Closed? Neither it’s entirely the value for customer’s money nor its the customer dis-satisfaction completely. Its the DISCONNECT, between the All Mighty Customer and the Restaurant Owner.
Evaluate Employee Performances based on feedback collected.
The desired language to make the feedback process easy to understand and communicate.
Faster Ticket Resolution
Resolve tickets raised faster and improve the quality of your business
Get Real-Time customer feedback and complaints on the Go.
Add & Manage Multi Branches of your business from the dashboard
Collect Suggestions from valued customers to improve the quality
TYPES OF RESTAURANTS WHERE FEEDBOT CAN BE USED
Whenever there is a mismatch between a customer’s expectation and their experience. Maybe good, or, not so good. The customer, in most probability, wants to express it out at the restaurant. It is at this place, that our Restaurant Feedback Collection Solution comes in and BRIDGES THIS GAP. We collect the customer feedback – Then And There. With our beautiful yet simple design, we make the customer feedback collection engaging.
Get feedback about service, experience, quality and more collected directly from the guest in fine dining restaurants using the feedback forms on the tablet running our feedback system application
Quick Service Restaurants
Tablet Kiosks Setup’s running our Restaurant Feedback Management System will help gather instant feedback about your business.
Feedback form with custom link helps gather feedback about the restaurant’s quality & other factors even after delivery.
Cafeterias in various organizations like Offices, Colleges & Schools can use standalone tablet kiosks for feedback collection and can be monitored around the Globe.
Casual Dining Restaurants
Customers can share feedback from their mobile devices and raise tickets using the Mobile App.
Takeaway Joints can utilize Social Media, SMS or Email surveys for the collection of feedback using our Restaurant Feedback System
Pubs & Bars
Collect feedback regarding the quality of the place, food & drinks on Pubs & Bars using the standalone tablet kiosks.
Catering Services can get feedback from the clients about the food taste, menu items, and hygiene standards from the dashboard.
MIGRATE TO THE REALTIME FEEDBACK MANAGEMENT PLATFORM
We offer our analytics and insight report based on the customer feedback and provide an actionable item which will help the owner increase the revenue. We are building more AI-based solutions for customer insights for you