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Customer Feedback Management System for Restaurants
We offer a host of customizations for the restaurant owner in designing the feedback queries. And, Do we stop there? Of course not.
We offer our analytics and insight report based on the customer feedback and provide an actionable item which will help the owner increase the revenue.

  • Android App
  • Web Dashboard
  • Customizable Queries
  • Fast, Powerful & Efficient

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Restaurant Feedback Management System

RESTAURANT CUSTOMER FEEDBACK SYSTEM

Restaurant is one of the most frequented places by almost all of us. And, this is one business, which is opened most frequently in a city; and CLOSED as well. Which restaurant owner will not like to offer delicious food? Which of these owners will not like to offer good services to their customers? We reckon, ALL. Then, why are these restaurants getting Closed? Neither it’s entirely the value for customer’s money nor its the customer dis-satisfaction completely. Its the DISCONNECT, between the All Mighty Customer and the Restaurant Owner.
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Restaurant Feedback System
Employee Performance Tracking

Employee Performance Tracking

Evaluate Employee Performances based on feedback collected.
Multilingual Support

Multilingual Support

The desired language to make the feedback process easy to understand and communicate.
Faster Ticket Resolution

Faster Ticket Resolution

Resolve tickets raised faster and improve the quality of your business
Real-Time Feedback

Real-Time Feedback

Get Real-Time customer feedback and complaints on the Go.
Multi-Branch Support

Multi-Branch Support

Add & Manage Multi Branches of your business from the dashboard
Collect Suggestions

Collect Suggestions

Collect Suggestions from valued customers to improve the quality

TYPES OF RESTAURANTS WHERE FEEDBOT CAN BE USED

Whenever there is a mismatch between a customer’s expectation and their experience. Maybe good, or, not so good. The customer, in most probability, wants to express it out at the restaurant. It is at this place, that our Restaurant Feedback Collection Solution comes in and BRIDGES THIS GAP. We collect the customer feedback – Then And There. With our beautiful yet simple design, we make the customer feedback collection engaging.
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Fine Dining Restaurants
Fine Dining Restaurants

Fine Dining Restaurants

Get feedback about service, experience, quality and more collected directly from the guest in fine dining restaurants using the feedback forms on the tablet running our feedback system application
Quick Service Restaurants
Quick Service Restaurants

Quick Service Restaurants

Tablet Kiosks Setup’s running our Restaurant Feedback Management System will help gather instant feedback about your business.
Delivery Restaurants
Delivery Restaurants

Delivery Restaurants

Feedback form with custom link helps gather feedback about the restaurant’s quality & other factors even after delivery.
Cafeterias
Cafeterias

Cafeterias

Cafeterias in various organizations like Offices, Colleges & Schools can use standalone tablet kiosks for feedback collection and can be monitored around the Globe.
Casual Dining Restaurants
Casual Dining Restaurants

Casual Dining Restaurants

Customers can share feedback from their mobile devices and raise tickets using the Mobile App.
Takeaway Joints
Takeaway Joints

Takeaway Joints

Takeaway Joints can utilize Social Media, SMS or Email surveys for the collection of feedback using our Restaurant Feedback System
Pubs & Bars
Pubs & Bars

Pubs & Bars

Collect feedback regarding the quality of the place, food & drinks on Pubs & Bars using the standalone tablet kiosks.
Catering Services
Catering Services

Catering Services

Catering Services can get feedback from the clients about the food taste, menu items, and hygiene standards from the dashboard.

Restaurant Feedback App

MIGRATE TO THE REALTIME FEEDBACK MANAGEMENT PLATFORM

We offer our analytics and insight report based on the customer feedback and provide an actionable item which will help the owner increase the revenue. We are building more AI-based solutions for customer insights for you
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Customer Experience Management
CEM

Customer Experience Management

Analyze feedbacks/suggestions in real-time and improve customer experience using the Customer Experience Mangement in the Restaurant Feedback System
Employee Details
STAFF

Employee Details

Add new employees or toggle the status of existing ones from active to in-active and vice-versa.
Ticket Management
RAISED/PROCESSED

Ticket Management

Displays all the tickets that were raised from the customer feedback of particular restaurant branch/department.
Customer Suggestions
OPINION

Customer Suggestions

Discuss suggestions provided by the valued customers upon your restaurant business and other factors.
 
Push Notifications
Word Cloud
Multi-Branch Support
Offline Mode
Query Customization
Receive Push Notifications via about Feedback Collected & Resolve issues instantly to improve service quality.
Push Notifications
Get instant analysis about the feedback you’re getting towards your business using the Word Cloud on your Restaurant Feedback Platform.
WordCloud
Multi-Branch Support to manage multiple restaurants from one dashboard including multilingual support
Multi-Branch
Don’t worry about poor Internet Connectivity issues, Our Kiosk devices collect feedbak even if they’re offline and sync up when the connection is back.
Offline Mode
Customize the Query List right from the web dashboard or using the mobile app.
Query Customization
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