MULTI-CHANNEL HOTEL FEEDBACK SYSTEM
WHERE TO SET UP HOTEL FEEDBACK COLLECTION SYSTEM
Spa & Gym
Pool & Clubs
Conference Rooms & Cafe's
MIGRATE TO THE REALTIME HOTEL GUEST FEEDBACK SYSTEM
Hotel Guest Satisfaction Measurement
The guest satisfaction rate is the most crucial metric for Hotel growth. Customizable queries at kiosks placed at appropriate places in the hotel premises help maintain the rate high
Get insights that can make a difference. With the help of word cloud in the dashboard, you’ll get a clear understanding of how good/bad the feedback is — these insights help make right decisions quickly which impacts in the growth of Guest Experience
Hotel Staff Management
Hotel Management is never more comfortable with our Hotel Feedback Management system it’s effortless to manage all the employees. With the built-in CRM that integrates staff details assign tasks to the Hotel Employees and track their performance regularly.
Guests come to stay in your hotel from different places all over the world, and they speak different languages. No Problem, We got a solution – Our software comes with Multi-Lingual support to tackle this. You can let them choose in which language they need to provide feedback in
Hotel Managers can get reports regarding performance, assignments and feedback straight from the dashboard. The robust reporting system provides enough insights to manage a large team of Hotel Staff with just a few clicks of buttons on the software
Manage Complaints Faster
Turn captured feedback into complaints in real-time and assign appropriate team in moments for a faster resolution making the hotel guests happy! All this can be done straight from the dashboard.