Feedbot is a Customer Feedback & Customer Experience Management System which helps in gathering customers feedback and providing real-time analytics to improve the business.
It has CRM based ticketing solution which assembles all kinds of responses from customers and assigns negative responses to the concerned department.
Feedbot makes sure that you act on all the responses from customers to enhance your revenue and make the customers satisfied with your product or service.
Owners can track live data reports on the go with the help of the Feedbot app for Android. The responses will be updated on web dashboard in real-time.
In case there isn’t any internet connection; Feedbot does all the work for you. It has an offline service which won’t miss even a single response from your customer.