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Feedbot

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Feedbot is a Customer Feedback & Customer Experience Management System which helps in gathering customers feedback and providing real-time analytics to improve the business.

It has CRM based ticketing solution which assembles all kinds of responses from customers and assigns negative responses to the concerned department.

Feedbot makes sure that you act on all the responses from customers to enhance your revenue and make the customers satisfied with your product or service.

Owners can track live data reports on the go with the help of the Feedbot app for Android. The responses will be updated on web dashboard in real-time.

In case there isn’t any internet connection; Feedbot does all the work for you. It has an offline service which won’t miss even a single response from your customer.

SERVICES WE PROVIDE

Feedback Collection

Do Surveys, Polls, Gather Customer Feedback, Market research with Feedbot.

Share Feedback

Get timely and live reports on Predictive Analytics & Actionable insights.

Real Time Analytics

Process automation that helps to identify and auto assigns issues to appropriate stakeholders in real time

CRM

Operate globally and get the reports and insights instantly.

Best Customer Feedback System

The Customer Feedback System collects the responses without any internet connection, and it will update them on the web dashboard as soon as it gets the connectivity. Feedbot can be used in various sectors. Either they are restaurants for capturing real-time restaurant feedback or hotels & Resorts for collecting during the stay and check out guest experience. Spas, hospitals or any retail store can take help of Feedbot to gather client’s feedback. Even banks, event organizers, airports and education departments can set up easy, effective touch-screen kiosks to know about customer’s feedback. Automobile sector can take advantage of Feedbot to get genuine automobile and car dealership feedback.

FEEDBOT’S CORE FEATURES

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Mobile app based solution

We provide mobile based solution for all platforms Android, iOS, and Windows.

Multi-platform Feedback collection System

Our Platform contains all the possible ways to collect feedback such as Web, API, Mobile, Social Media and much more

Query Customisation

Create your own style of feedback form. We support gif cloud, the first time in the field of feedback collection and the customization can be done on web platform and also via the mobile apps

GIF cloud for queries

GIF cloud for queries Provides a fun-teresting way to add queries

Data Analytics

We provide NPS, Word cloud and much more to give you insight into your customer response.

Live Data Reports

You can see your response using your mobile app, and web dashboard and the data can be viewed on the mobile device on the go

CRM based ticketing & Tracking solution

Your negative response automatically gets assigned to your concerned department, so as to get that resolved at the earliest.

Instant notifications/E-mail

Each negative response notifies the Owner

Analytics Report

Get Daily, Weekly, and Monthly Analytics Reports with Actionable Insights

Offline service

We never miss any single response from you customer . We collect your customer feedback without an internet connection.

Multilingual support

The feedback collection process can be changed into desired/preferable language to make the feedback process easy to understand and communicate.

Word Cloud

To share across Social Media about Good Customer Experience

Best Customer Experience Management System

Feedbot is supported by the mobile-based solution for almost all platforms like Android, iOS (coming soon) and windows. Multi-Lingual support helps in collecting feedback in any language which makes for a better Customer Experience Management. Query customization provides an exciting way to add your queries. You can now create your unique feedback forms. Customization makes it easier for you to customize queries on the web or from the mobile. Proper data analytics on the feedback collected provides actionable insights which can help in increasing brand value customers.

Pricing

Individual Retail
$29.99per month
  • Customised Queries
  • Realtime data analysis of the responses
  • Weekly Response report




YES! I'M INTERESTED
Individual Retail with CRM
$39.99per month
  • Customised Queries
  • Realtime data analysis of the responses
  • Weekly Response report
  • CRM based response tracking
  • Task Assignment feature


YES! I'M INTERESTED
Enterprise
$____per month
  • Customised Queries
  • Realtime data analysis of the responses
  • Integration of the solution to your in-house server
  • Weekly Response report
  • CRM based response tracking
  • Task Assignment feature
  • Customisation Option
YES! I'M INTERESTED

What People say about Feedbot

I would strongly recommend feedbot and its associated services to every business which wishes to care for its customer relationship and which wishes to convert this feedback into potential business
NanditaFounder - TEZ
Nice application to get digital feedback from customers and overall analytics report. It also helps us to understand the market need according to the customer based survey so as to focus on next events
ChakriCEO - iDoneSEO
Customer Experience is the key to stand out of the Crowd- IkVox helps you to improve it with its product feedbot.
Indian CEO
Feedbot helped us in taking feedback from all customer touch points and integrate the information in one dashboard. Their solution is easy to implement, Management can find actionable insights quickly
Richa SharmaDirector - Cyrrup

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