Right now, the student retention problem in schools and colleges are one of the biggest topics in the higher education field. From an economic downturn, the rates of student retention have dropped, and education professionals are finding it difficult to address this issue.
Like it stands now, just a few public universities & private institutions have developed the actionable plans for improving the student retention rates.
What can other higher education professionals do to address the student retention issue?
Leveraging Student Satisfaction data can help fixing the student retention rates. The primary goal of using Student Satisfaction data is to make use of the data to design and implement some good solutions in real time so that the students in schools and colleges are retained.
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Student Satisfaction Metrics
Here are some significant student satisfaction data areas that can help improve retention rates:
Library Performance Metrics
A library is a vital facility used by the students and the faculty to support teaching and learning needs. Collect feedback about the library’s performance in an institution using standalone feedback collection kiosks.
Canteen/Cafeteria Maintenance
Collect student’s feedback on the food preferences by using surveys and improve the menu & cleanliness accordingly. These reports can help in cutting canteen expenses, improving the quality of food served and so on.
College Dormitories
Take care of student’s dorms maintenance on a regular basis. This has proven one of the critical student satisfaction data factors that affected retention rates. Collect opinions from existing students and work on the data to improve student satisfaction rates.
Campus Bus Services
Improve transportation services offered by the institution by collecting anonymous suggestions from the students who travel by college buses. Safety measures like RFID Student Tracking etc., implementation can be made easy by going through the data collected.
Parent – School Interactions
Interactions between parents and school admins about their wards performance towards education and other activities in school help improve student retention rates exponentials. These interactions with parents send them a signal concerning how well the school administration is taking care of their students and can be considered as an excellent way to improve Student Satisfaction.
The students switch to other colleges/schools for various reasons like transferring to another school, academic issues, bored with school, financial constraints, homesick, societal, lots of stress, work requirements, or they do not like the surrounding experience, etc.
Actively maintaining the school and college students’ population is becoming very tough for the schools and colleges. Colleges are highly concerned about the new trend and are trying to implement student satisfaction steps to combat this issue.
The students’ priorities must be your institution’s goals. You would like to align the areas of primary focus with the top priority issues.
Generally, campuses react to the challenges by changing their policies and procedures or incorporating the priority items in long-term strategic programs. One more approach is improving the campus communication over critical issues.
One-Stop Solution for the Student Retention
Making use of the above-mentioned student satisfaction data in a proper, efficient way helps institution resolve this problem. Imagine how good it will be if some product which monitors and makes use of these data efficiently.
Feedbot is the best Student Feedback System designed and developed by experts keeping the above-mentioned Student Satisfaction data in mind. Apart from that, it helps in managing many other aspects like tracking complaints, staff performance evaluation system, and so many others.
Any educational institution can set up this system in various locations/branches using Kiosks that are equipped with the software. Colleges and universities can use this product to improve the student satisfaction thereby achieving a good percentage of student retentions.